No More “No Refunds”
Make your reservation refundable.
Life is unpredictable – yet you’re often required to book non-refundable reservations or experiences far in advance.
Refund Protection offers much needed flexibility by providing up to a 100% reimbursement for the cost of your reservation if you have to cancel for a covered reason.
Covered Reasons Include:
Injury or Accident
Severe Illness
Inclement Weather
Traffic Accident
How It Works
Frequently Asked Questions
What is covered by Refund Protection?
Covered reasons for reimbursement can include injuries, illnesses, inclement weather, traffic accidents, and so much more. Please refer to your certificate of coverage for a full list of covered perils.
How does Refund Protection work?
Booking and reservation fees for experiences and activities are typically non-refundable. Refund Protection provides a reimbursement if you are forced to cancel for a covered reason.
How long am I covered?
Coverage starts the day after the policy is purchased. You are eligible to file a claim if a covered peril occurs on or after the first day of coverage or at any point during the reservation.
What if I only have to cancel part of my reservation?
If the covered reason occurred prior to start of the reservation, you are eligible for a full refund. If the reason for withdrawal occurs during your reservation, you will be provided a pro-rated reimbursement.
How do I file a claim?
After purchase, you can create a free account in our Customer Portal. The portal will display a full. list of your active policies and links to begin the claims process. Click here for instructions on how to create an account.
Can I cancel my policy?
If you are not satisfied with the product for any reason, you have the option to cancel your policy within ten (10) days of the initial purchase date – as long as you have not filed a claim. To cancel your policy, please contact us at support@verticalinsure.com.