Your Ticket to Coverage.
Secure your plans, worry-free.
Purchase tickets for events, concerts, or experiences in advance with confidence, knowing Ticket Protection has you covered if life throws you a curveball. With Ticket Protection, you get the flexibility of reimbursement for your ticket cost, plus processing and handling fees, if you need to cancel for any covered reason.
Covered Reasons Include:
Injury or Accident
Severe Illness
Inclement Weather
Traffic Accident
How It Works
Frequently Asked Questions
What is covered by Ticket Protection?
Covered reasons for reimbursement can include injuries, illnesses, inclement weather, traffic accidents, and so much more. Please refer to your certificate of coverage for a full list of covered perils.
How does Ticket Protection work?
Tickets and fees for events and experiences are typically non-refundable. Ticket Protection provides a reimbursement if you are forced to cancel for a covered reason.
How long am I covered?
Coverage starts the day after the policy is purchased. You are eligible to file a claim if a covered peril occurs on or after the first day of coverage or at any point during the reservation.
How do I file a claim?
After purchase, you can create a free account in our Customer Portal. The portal will display a full. list of your active policies and links to begin the claims process. Click here for instructions on how to create an account.
Where can I find my policy ID or certificate number?
All of the documentation, including the policy ID or certificate number, can be found in your customer portal account. The portal provides easy access to any information regarding your policy. In addition, you will also receive an email from Vertical Insure after purchase which includes the policy ID/Certificate Number.
Can I cancel my policy?
If you are not satisfied with the product for any reason, you have the option to cancel your policy within ten (10) days of the initial purchase date – as long as you have not filed a claim. To cancel your policy, please contact us at support@vicoverage.com.