Tailored Protection For Every Paw.
The easiest way to treat your pet like family.
The average vet bill for an unexpected pet emergency exceeds $1,000 in out-of-pocket costs, and when your pet faces a critical illness or injury, the last thing you want to worry about is how to pay for it. Pet insurance offers a simple solution by alleviating financial stress during emergencies and providing peace of mind, allowing you to focus on making the best decisions for your four-legged family member.
Pet Insurance Covers:
✔️ 24/7 TeleVet Chat
✔️ Emergency Vet Visits
✔️ Overnight Hospital Stays
✔️ IV Fluids & Medication
✔️ Medical Supplies
✔️ Surgeries
✔️ MRI/CAT Scans
✔️ Rehabilitative Care
✔️ Prescription Medications
✔️Gastrointestinal Issues
✔️ Laboratory Tests
✔️ Hereditary & Congenital Issues
✔️ Breed-specific Conditions
✔️ Hip Dysplasia
✔️ Foreign Object Ingestion
✔️ Toxic Poisoning
✔️ X-Rays & Ultrasounds
✔️ Emergency Office Visits & Exam Fees
✔️ ACL Tears
✔️ Diabetes & Insulin
✔️ Cancer Treatment
✔️ Tooth Extractions
✔️ Poison Control Consultations
✔️ Lacerations & Wounds
✔️ Bites & Stings
✔️ Treatment For Behavioral Issues
✔️ Dental Disease & Fractures
✔️ Organ & Heart Transplants
What’s not covered:
❌ Pre-existing conditions
❌ Training/obedience class
❌ Boarding
❌ Breeding, pregnancy, or birth expenses
❌ Prescription food
❌ Cosmetic or elective procedures
❌ Biohazard fees
❌ Preventitive care
Frequently Asked Questions
I have a Wellness Plan through my vet clinic, why should I consider Pet Insurance?
Pet Insurance is supplemental protection that covers what your vet’s Wellness Plan might not. From emergency vet visits to surgeries, coverage for your furry friend keeps them protected amidst the unexpected.
Is this a one-time fee? Or a monthly payment?
Illness & Injury Pet Insurance is a monthly fee on an annual contract.
How does it work?
Pet Insurance reimburses you directly for medical expenses that you paid out-of-pocket. In order to receive a reimbursement, you must first file a claim in our Customer Portal with supporting documentation.
How do I file a claim?
After purchase, you can create a free account in our Customer Portal. The portal will display a full list of your active policies and links to begin the claims process. Click here for instructions on how to create an account.
Which do I need to file a claim?
To file a claim, you’ll need to confirm your identity and provide basic information about the illness or injury in addition to medical receipts and documents. If you have any questions, contact our support team at support@vicoverage.com.
Where can I find my policy ID?
The customer portal contains all policy information, including your policy ID. After purchasing a policy, you will also receive an email from ViCoverage which includes the policy ID. Please search your inbox for “ViCoverage” or check your spam folders for the email. If you’re still unable to find your policy ID, please send a request to support@vicoverage.com.
How long do I have to file a claim?
You must begin the claims process within 180 days of treatment. If you don’t have medical receipts or other documentation yet, you can begin the claims process by filling out the claims form in the Customer Portal without uploading documents and upload your documents once you receive them.
How are claims handled and when will I receive an answer?
Claims are promptly acknowledged and assigned to a claims examiner. The actual time to resolve a claim depends upon its complexity and the level of documentation required. Any questions about your policy, coverage, or a submitted claim can be directed to the ViCoverage customer support team at support@vicoverage.com
Can I cancel my policy?
If you are not satisfied with the product for any reason, you have the option to cancel your policy within thirty (30) days of the initial purchase date – as long as you have not filed a claim. To cancel your policy, please contact us at support@vicoverage.com.