Room Block Protection
Room Block Protection covers your hotel rebates and commission if an event is cancelled due to weather.
Weather can ruin events – and your revenue.
Room Block Protection covers event operators and housing companies from financial losses when an event is cancelled due to unsafe event conditions related to weather. It reimburses lost room night rebates and commissions, makes room deposits refundable for guests, and helps secure housing revenue while adding predictability to event planning.
What’s Covered:
All unsafe conditions related to weather are covered.
✔️ Rain
✔️ Snow
✔️ Ice
✔️ Floods
✔️Hurricanes
✔️ Wind
✔️ Lightning
✔️ Smoke
✔️ Heat
✔️ Tornados
✔️Earthquakes
✔️ Unsuitable venue due to weather
Frequently Asked Questions
What is protected under Room Block Protection?
Covered reasons include weather-related cancellations. Please see your policy for a detailed list of perils.
How does Room Block Protection work?
This is not consumer-facing coverage, nor does it protect the hotel’s exposure. It is designed to protect the revenue associated with the mark-up on hotel rooms. The policy is activated when a consumer pays the deposit for their room reservation. For questions, please reach out to support@vicoverage.com
How do I file a claim?
To file a claim for your hotel rebates or commission, please reach out to our Customer Support team at support@vicoverage.com and we’ll walk you through the process to submit required documentation and basic information.
Getting started: for Event Operators
1. Activate coverage by sharing a list of your events using hotel room blocks with ViCoverage to ensure reservations are eligible for protection.
2. Communicate with the housing companies during hotel commission and rebate negotiations that you plan to implement Stay-to-Play coverage for each of your events.
3. Connect ViCoverage at support@vicoverage.com with the housing company to create a master reservation policy list to ensure every room is covered and ensure peace of mind for your hotel rebates.
Getting started: for Housing Companies
1. Review coverage rates and availability to ensure room blocks are eligible for protection.
2. Enable coverage by connecting with ViCoverage at support@vicoverage.com at least 7 days prior to the start of each event to set up a master policy list and ensure all rooms are covered.
3. Enjoy peace of mind knowing room blocks are covered and your housing revenue is secure.
Where can I find my policy details and information?
Coverage begins when the first guest books a reservation through your reserved room block. Policies are on a per-reservation basis and only account for the blocked rooms. Please see the master reservation list for policy per-room reservation. For more assistance, please reach out to support@vicoverage.com.